Shipping Rates and Delivery Time
|Country/Region||Free Shipping||Standard Shipping||Urgent Express|
|Continental U.S.||Free Shipping Over $39.9||$5.99||$29.99|
|Canada||Free Shipping Over $39.9||$5.99||$29.99|
|Australia||Free Shipping Over $39.9||$5.99||/|
- Free Shipping: 12-24 days
- Standard Delivery: 7-15 days
- Urgent Express: 4-9 days depending on your location
Tips: As the impact of COVID-19, the delivery may be delayed according to the local epidemic situation and government policies.
Shipping across the world is available!
RETURNS AND EXCHANGES
No returns without prior written authorization.
Please alert us before making any returns: Simply let us know your name, order number and reason for return by writing us at email@example.com: We will reply with instructions for your return.
If your order is not shipped, you will receive a 100% refund. If your order has already been dispatched, please negotiate a solution with us. If your order received free shipping, this freight amount may be deducted from any return.
REPORTING A PROBLEM
Problems with an order, such as items damaged in transit or missing or incorrect items, must be reported within 7 days of receipt of shipment. Please write us at firstname.lastname@example.org
In the event of breakage or misshipment, replacements will be shipped only to the original shipping address. Orders placed using a coupon will be issued a refund or store credit in the event of damage: a replacement can not be sent.
CANCELLING AN ORDER
Orders may only be canceled if the order has not yet been processed. Cancellations will be subject to a cancellation fee of up to 10% of the order.
Refused packages and packages returned with an incorrect address will be issued a refund of the purchase price, less the actual shipping costs.
ADJUSTING OR COMBINING ORDERS
Orders once placed are final. We are not able to adjust, add to or combine orders. Before the order is shipped, please let us know your needs as soon as possible, maybe we have other solutions.