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The Perfect Gift
Common queries answered

Frequently asked Questions

Packages are typically shipped out within 1-2 business days, but could take up to 7 business days depending on how busy we get. Backordered items may take 2-4 weeks to ship.

Absolutely not! At Puzztime Design, we value the privacy of our customers. We will not share your information with any other party for any reason.

Puzztime are designed and created for adults, but may be enjoyed by the intuitive puzzler ages eight and up. Puzztime contain small parts that can be harmful if swallowed, so young children should have adult supervision at all times when playing.

Puzztime children’s puzzles are specially designed for kids ages 4-8 and contain much bigger pieces, perfect for smaller hands!

FSC Certified Birch Plywood or Basswood.

A figural piece, also referred to as a whimsy or a whimsical piece, is a unique piece or group of pieces that are shaped like an object such a lion, tiger, flower, or person ice skating.

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    Monday – Saturday 8:30 AM – 5:30 PM (GMT +8)
    Support: support@puzztime.com
    Phone: +86 13017296759
    Address: 608, Unit 1 Building 2, Wanhao City, No. 298 Yinhuan Road, Xihu District, Nanchang, Jiangxi

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